COVID-19

Important Notice regarding COVID-19 Coronavirus.

Hanmer Springs Forest Camp

Hanmer Springs Forest Camp Trust Inc. www.hanmerforestcamp.co.nz

Registered Charity: CC23825

What are your vaccination requirements for guests?

After the governments ammouncment that vaccination passes are no longer required thoughout the hospitality industry we no longer require guests to be vaccinated.

What we are doing to keep you safe?

Our park is operating protocols that have been carefully crafted with your wellbeing in mind, in accordance with

the heightened standards we put into effect when Covid-19 arrived in New Zealand and our Tourism Industry:

 ALL STAFF ARE FULLY VACCINATED

 CONTACTLESS CHECK-IN & CHECK-OUT – Contactless check-in & out available upon request.

Please advise prior to arrival. This will incur a credit card charge of 2.5% upon charging of the credit

card on file.

 HEALTH & HYGIENE PROTOCOLS are heightened for all guest rooms & communal areas, and

include cleaning schedules for all high touch surfaces

 SOCIAL DISTANCING - we follow the recommended protocols for physical distancing, mask wearing,

and health & hygiene principles throughout your stay

 HAND SANITISER is available at communal facilities

 COMMUNAL FACILITIES – please consider fellow park guests and our team by wearing a mask

where you are unable to maintain 1-meter social distancing

  RESPECT STAFF – by following guidelines set out in the COVID-19 policy. Abusive behavior or non-

cooperation will not be tolerated

What to do if you are unwell during your stay?

Should you have any flu or Covid-19 symptoms during your stay, please phone the government health line

immediately and follow the recommend advice given to you by them followed by phoning us at reception on PH

033157202 or our after-hours number given to you upon check-in immediately to inform us of this.

Covid-19 Related Travel Restrictions

Should your trip be impacted by COVID-19 related travel restrictions imposed by the NZ Government, we will

work with you to either:

 Transfer your deposit free of charge to another date of your choice. Please note: tariff changes may result in

a credit OR balance due, or

 Provide you with a full cancellation with no penalties

If you need to cancel or change your booking for any non-COVID-19 related reason, our standard terms and conditions apply

Regards Donna and Bart Knight - Camp Mangers