Important Notice regarding COVID-19 Coronavirus.




243 Jollies Pass Road

PO Box 41

Hanmer Springs 7360

Phone/Fax: 03 315 7202


Hanmer Springs Forest Camp


Hanmer Springs Forest Camp Trust Inc.

Registered Charity: CC23825


Vaccination Certificate Requirements

What are your vaccination requirements for guests?



From the 10th of December 2021, guests 16 years and over are required to provide proof of a current and valid

COVID-19 vaccination at check in, with the final dose administered no later than two weeks prior to your


Please be assured that all information provided will remain private and secure.


What are the exemptions to the vaccination requirements?


Children under 16 are exempt from vaccination requirements.

Medical exemptions for adults require an official Ministry of Health exemption certificate.

How will you manage possible exposure to COVID-19 during my reservation?

Within all the risk mitigation strategies, it remains that COVID-19 is extremely contagious and there is a risk of

exposure anywhere where people encounter one another which cannot be removed.

Acceptance of the inherent risk is voluntarily assumed by you when you come to stay, though you should rest

assured we have elevated our protocols with a heightened awareness of this new paradigm.


What we are doing to keep you safe?


Our park is operating protocols that have been carefully crafted with your wellbeing in mind, in accordance with

the heightened standards we put into effect when Covid-19 arrived in New Zealand and our Tourism Industry:

 QR CODE SCANNING – scanning the QR code and registering guests is mandatory for contact tracing


 DIGITAL VACCINATION CERTIFICATES will be scanned on arrival at the Camp


 CONTACTLESS CHECK-IN & CHECK-OUT – Contactless check-in & out available upon request.

Please advise prior to arrival. This will incur a credit card charge of 2.5% upon charging of the credit

card on file.

 HEALTH & HYGIENE PROTOCOLS are heightened for all guest rooms & communal areas, and

include cleaning schedules for all high touch surfaces

 SOCIAL DISTANCING - we follow the recommended protocols for physical distancing, mask wearing,

and health & hygiene principles throughout your stay

 HAND SANITISER is available at communal facilities

 COMMUNAL FACILITIES – please consider fellow park guests and our team by wearing a mask

where you are unable to maintain 1-meter social distancing

  RESPECT STAFF – by following guidelines set out in the COVID-19 policy. Abusive behavior or non-

cooperation will not be tolerated


What to do if you are unwell during your stay?


Should you have any flu or Covid-19 symptoms during your stay, please phone the government health line on

immediately and follow the recommend advice given to you by them followed by phoning us at reception on PH

033157202 or our after-hours number given to you upon check-in immediately to inform us of this.


Travel Insurance


We strongly encourage all guests to purchase appropriate travel insurance. For example: Southern Cross are now

offering a policy to cover double vaccinated travelers.


Covid-19 Related Travel Restrictions


Should your trip be impacted by COVID-19 related travel restrictions imposed by the NZ Government, we will

work with you to either:

 Transfer your deposit free of charge to another date of your choice. Please note: tariff changes may result in

a credit OR balance due, or

 Provide you with a full cancellation with no penalties

If you need to cancel or change your booking for any non-COVID-19 related reason, our standard terms and

conditions apply 

Regards Donna and Bart Knight - Camp Mangers